Privacy Policy

1. Who We Are

Golden Estate LLC ("Company," "we," "us," or "our") is a real estate investment company organized under the laws of the United States. We purchase residential and commercial properties nationwide, providing homeowners with fast, cash-based solutions for selling their properties.

Business Address: 1500 N Grant St Ste R, Denver, CO 80203
Phone: (727) 748-1816
Email: [email protected]
Website: www.goldenestatellc.com

2. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

2.1 Information You Provide

• Contact Information: Full name, email address, phone number, mailing address
• Property Information: Property address, city, state, ZIP code, property type, condition, and details related to the potential sale
• Transaction Information: Details about your property ownership, mortgage status, asking price expectations, and reason for selling
• Communications: Any messages, inquiries, or correspondence you send to us via forms, email, or phone

2.2 Information Collected Automatically

• Device and Usage Data: IP address, browser type and version, operating system, pages visited, time spent on pages, and referring URL
• Cookies and Similar Technologies: Session cookies, persistent cookies, pixel tags, and web beacons (see Section 8)
• Location Data: General geographic location inferred from your IP address

2.3 Information from Third Parties

• Public real estate records and property databases
• Marketing and lead generation partners
• Credit reporting agencies (where legally required for transaction processing)
• Social media platforms when you interact with our content

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: Evaluate your property, prepare and present cash offers, and facilitate the purchase transaction
• To communicate with you: Respond to inquiries, provide updates on your offer or transaction status, and send administrative notices
• Marketing and outreach: Send you information about our services, promotions, or relevant real estate content (you may opt out at any time)
• Business operations: Analyze website usage, improve our services, conduct market research, and manage our internal business operations
• Legal compliance: Comply with applicable laws, regulations, court orders, and legal processes, including anti-money laundering (AML) and Know Your Customer (KYC) requirements
• Fraud prevention and security: Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Financial and payment processing: Process payments, maintain financial records, and fulfill obligations to our banking and payment service partners

4. Legal Basis for Processing

We process your personal information on the following legal grounds:

• Contract performance: Processing necessary to enter into or perform a real estate purchase agreement with you
• Legitimate interests: Operating and improving our business, marketing our services, and preventing fraud
• Legal obligation: Complying with applicable laws including tax law, anti-money laundering regulations, and financial reporting requirements
• Consent: Where you have provided explicit consent, such as opting in to marketing communications

5. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers and partners: Title companies, escrow agents, real estate attorneys, closing agents, lenders, and contractors who assist in completing property transactions
• Technology and business service providers: CRM platforms, marketing automation tools, website hosting providers, analytics services, and communication platforms used in our business operations
• Financial institutions and payment processors: Banks, payment platforms, and financial service providers used to process and receive payments related to property purchases
• Legal and regulatory authorities: Government agencies, courts, or regulators when required by applicable law, subpoena, or legal process
• Business transfers: In connection with a merger, acquisition, sale of assets, or other business transaction, your information may be transferred to the successor entity
• With your consent: Any other sharing that you have explicitly authorized

All third-party service providers are contractually obligated to use your information solely for the purpose of providing services to us and to maintain appropriate security safeguards.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

• Transaction records: Retained for a minimum of 7 years following the completion of a transaction, as required for tax and legal compliance
• Marketing and inquiry data: Retained for up to 3 years from your last interaction with us, or until you request deletion
• Website usage data: Retained for up to 24 months
• Legal hold data: Retained indefinitely if subject to active legal proceedings

7. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-out of marketing: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly
• Data portability: Request a machine-readable copy of the data you have provided to us
• Objection: Object to processing of your information based on legitimate interests

To exercise any of these rights, please contact us using the information in Section 14. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your experience and analyze website traffic.

Types of Cookies We Use

• Essential cookies: Required for basic website functionality
• Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance (e.g., Facebook Pixel, Google Ads)
• CRM tracking cookies: Used by our customer relationship management platform to track form submissions and lead activity

You can control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

9. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit. We are not responsible for the privacy practices or content of third-party sites.

10. Children's Privacy

Our services are intended for adults aged 18 and older. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have inadvertently collected information from a minor, please contact us immediately.

11. Security

We implement industry-standard technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for data transmitted through our website
• Secure access controls and password protection for internal systems
• Regular security assessments and monitoring
• Limited access to personal data on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request information about the categories and specific pieces of personal information we have collected about you
• Right to Delete: You may request deletion of your personal information, subject to certain exceptions
• Right to Opt-Out of Sale or Sharing: We do not sell your personal information. We do not share personal information for cross-context behavioral advertising without your consent
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights
• Right to Correct: You may request correction of inaccurate personal information

To submit a verifiable consumer request, contact us at [email protected] or (727) 748-1816. We will respond within 45 days of receiving a verifiable request.

13. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the "Last Updated" date at the top of this page. For material changes, we may provide additional notice such as an email notification or a prominent notice on our website. Your continued use of our services after any modifications constitute your acknowledgment of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: